Submit your STL files, choose the restoration type and material, and place your order online
02
Milling
Your case goes through digital verification, precision milling, and technician-level QC. If clarification is needed, our team contacts you right away
03
Delivery
Your restoration ships with full tracking and email updates. Standard turnaround — 2–4 business days. Rush service available for urgent cases
why us
01
In-House Production
We design and mill every case on our own equipment — no middlemen, no delays, no “we’ll send it to the lab.” Full control at every stage means consistent quality and faster turnaround
02
Predictable Turnaround Time
Every case gets an estimated delivery (ETA) at checkout. Standard production takes 2–4 business days, rush orders even faster. We deliver on time – every time
03
Technician-Verified Quality
Each restoration goes through digital and visual QC by experienced dental technicians. If something’s not perfect, we remake it – no excuses, no paperwork
04
Smart Online Workflow
Upload STL files, get instant pricing, and track your cases in real time. What used to take days now takes just minutes – fully digital, fully reliable
FAQs
General Questions
Where are you located?
SmartMill operates from our California facility, serving dental labs and clinics across the U.S.
Are your products made in the USA?
Yes, all milling and finishing are performed in-house at our U.S. facility.
Getting Started
How do I get started?
Simply create an account, upload your STL files, and select your product. Instant pricing and online payment are available.
Who can use this site?
SmartMill is designed for dental labs, clinicians, and authorized technicians.
Do you offer a Net 30 option?
Currently we support credit-card payments and PayPal. Net 30 terms may be available for verified lab partners.
Cut-off Time
What is your cut-off time?
Orders received before 2 PM PST enter same-day processing.
What does the cut-off time apply to?
Applies to verified orders with valid STL uploads and confirmed payment.
Can I extend the cut-off time?
Rush service is available for an additional fee; it automatically updates the turnaround.
Submitting Orders
Can I upload CAD-ready STL files?
Yes. We accept upper/lower arches, bite, and Rx/notes in STL, PDF, or JPG formats.
Do you accept model work or impressions?
No physical impressions are accepted – SmartMill is a fully digital workflow.
Can I order a custom abutment and a crown together?
Yes, simply select both items within one case and upload the corresponding files.
Do you accept intra-oral scans from portals?
We accept exported STL files from any intra-oral scanner (3Shape, Medit, iTero, etc.).
Do you offer porcelain layering or design-only services?
At this time we provide milling and finishing only. Design-only service is under development.
Can I bulk-upload CAD files for multiple cases?
Yes, our upload form supports up to 10 files per order.
Tracking Cases
Where can I find my tracking number?
You’ll receive an email notification with UPS or FedEx tracking once your case ships.
My Account
Can I download my invoices?
Yes, all completed orders include downloadable invoices in your account dashboard.
Can I update my shipping address?
You can modify it before checkout or update it anytime in your account settings.
Shipping
Do you provide shipping labels?
We can generate UPS/FedEx labels for your convenience or use your own account.
